Shayla in Gaithersburg, Maryland

Shayla in Gaithersburg, Maryland
Originally uploaded by walk4healthcare

Shayla’s been newly enrolled in a PPO. Supposedly better than an HMO, she had high expectations. “But,” she told me, “I don’t understand why it’s so good.” “First, you pay more,” she explained, “and second, you still get a bill AFTER the co-pay.” And then she told me about the prescription plan, which requires you to mail away for the medications and it often takes 4 to 6 weeks for delivery. She shook her head. “That just doesn't make sense!”